iPhone and iPad VPN

Install the Apple profile

Install from a familiar location. If Stolen Device Protection prevents installation elsewhere, follow Apple's profile instructions. Restore any protection you temporarily change after installation.

1. Sign in to the dashboard in Safari and find your VPN credentials.
2. Download the Sweden Apple profile or Sweden alternative Apple profile. Allow the download.
3. Open Settings → Profile Downloaded, or look in General → VPN & Device Management.
4. Review SSTV's settings, choose Install and enter the device passcode if prompted.
5. Select SSTV under General → VPN & Device Management → VPN, enter your VPN password if requested and connect.

Disconnect with the VPN control. Keep the profile private; it includes your VPN username, VPN password and the shared IPsec key. Do not share or forward the file. Remove it under VPN & Device Management → SSTV → Remove Profile. Install within eight minutes of downloading. iOS deletes an uninstalled profile after that deadline; download it again if it expires.

See Apple's profile installation instructions.

OpenVPN alternative

1. Install OpenVPN Connect from the App Store using the publisher's download link.
2. Save an SSTV profile from the OpenVPN guide to Files.
3. Add it with Upload File in OpenVPN Connect.
4. Enter your SSTV VPN credentials, connect and allow the VPN configuration when prompted.
5. Disconnect using the profile switch.

Use file import instead of URL import. For transfer problems, see OpenVPN's iOS file-transfer help.

Connection problems

Confirm active access and the VPN credentials in your dashboard. Complete Wi-Fi sign-in and disconnect other VPNs first. If L2TP/IPsec is blocked, use OpenVPN. If OpenVPN times out, try another network.